A Boutique Trauma Therapy Practice for Deep, Personalized Healing
✅ EMDR Certified • 💻 Telehealth CA & OR • ❤️ Trauma-Informed Care • 🌐 English & Español
"From pain grows wisdom. From the heart, a new beginning. You are meant to bloom."
Privacy Policy
At Mended Heart Counseling, your privacy matters. This notice describes our public website and general inquiries. Clinical services are also governed by the practice’s client consent and privacy documents.
Information you provide: When you contact us, you may provide your name, contact details, and a message. Website chat is for general questions only. Please do not include diagnoses, treatment history, or other sensitive health information in chat or ordinary email.
Client portal: Consultation requests are directed to Sessions Health, a separate client portal. Use the portal and the communication methods agreed with Jennifer for clinical matters. This public Wix website and its chat are not the clinical record system.
Website analytics: This site uses Google Analytics and Wix features to understand website activity. These tools may process information such as pages viewed, link clicks, browser and device information, approximate location, and cookie or similar identifiers. Third-party services process information under their own privacy practices. We do not intentionally send clinical records or the contents of consultation requests to Google Analytics.
We do not sell personal information submitted to the practice. Providers that support hosting, communication, analytics, and the client portal may process information to deliver those services. For privacy questions, call (888) 996-7178.
This website and chat are not monitored for emergencies. Call 911 for an emergency or call/text 988 for crisis support.
Last updated: September 6, 2026
Confidentiality
Confidentiality is central to the therapeutic relationship. Jennifer Starlight Rojas, LMFT handles clinical information according to applicable law, professional obligations, and the practice’s client privacy and consent documents.
Confidentiality has limits. Depending on the circumstances and applicable law, disclosure may be permitted or required for purposes such as reporting suspected abuse, responding to a serious risk of harm, or complying with valid legal requirements. Some uses and disclosures related to care or payment may also be allowed by law. This website provides a general overview, not a complete description of every exception.
Ask Jennifer about confidentiality, the limits that apply to your care, and the applicable privacy and consent information before beginning services. When appropriate and legally permitted, concerns about disclosure can be discussed with care and transparency.
Please use the agreed client communication channels for clinical matters. Public website chat and ordinary email are intended for general inquiries and should not contain sensitive health information.
Last updated: September 6, 2026
Terms of Use
Welcome to Mended Heart Counseling. By using this website, you agree to the following terms:
This website is for informational purposes only and is not a substitute for professional medical or psychological advice, diagnosis, or treatment. The content on this site, including blog posts, resources, and downloadable materials, is intended for general educational purposes and does not create a therapist-client relationship.
Always seek the advice of a qualified mental health provider with any questions you may have regarding a mental health condition. Never disregard professional advice or delay seeking it because of something you read here.
Mended Heart Counseling is not responsible for any actions taken based on the content found on this site. Use of this site and its resources is at your own discretion and risk.
We reserve the right to update or modify these terms at any time.
Last updated: July 2025